By the side of the facility manager

What is the first thing we think of when we hear the term “facility manager”?

It is the person who is responsible for ensuring the proper operation of the building with the main duty of issuing and collecting the tenants’ shared charges. In reality, however, the manager has a specialized facility management company by his side, which ensures that shared charges are correctly allocated by category and that heating costs are reliably calculated.

Three ways of issuance, one solution!

Traditional way
The facility manager informs POLYGON team by telephone. More specifically, he/she provides POLYGON with building’s communal expenses for the period of time he/she wishes, using the special expense form we offer as a guide.

By e-mail
The facility manager sends by email a breakdown of the shared charges to be issued for the period he/she wishes. So, he/she doesn’t need to use company’s call center.

POLYSENT online expense platform
The facility manager fills in the special online expense form available in the special menu of the site and without any further action, the information comes directly to us.

Within 2-3 working days, except during peak periods, you will receive from us:

• The double aggregated statement of shared charges.
• The apartment payment notices with separate receipts for the tenant and the house owner.
• The auxiliary form for completing the expenses.

All of the above ways guide the facility manager step-by-step and make the issuance of shared charges simpler than ever before. At the same time, thanks to POLYGON’s expertise and experience, the clarifications given are fast and understandable, making the service more human and personal.